Salesforce is taking on ServiceNow in ITSM. The winner is AI • The Register
FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company’s ITSM product had last quarter in the terms a proud dad uses to talk about the art work his kids taped to the refrigerator. “I especially loved five customers who got to leave the purgatory of ServiceNow, like Sunrun, Cornerstone, CoolSys,…